Membership Terms

innisfree Membership Program "inni-Friend Rewards” Terms

“inni-Friend Rewards” (“Program”) is a membership based rewards program offered by AMOREPACIFIC US, Inc. (“we”, “us” or “our”) that allows members to earn rewards when they purchase innisfree products in the United States through our website at https://us.innisfree.com

These Terms apply solely to your participation in the Program. By participating in the Program, you are indicating:

  • your acceptance of, and agreement to be legally bound by, all of the terms and conditions of this Agreement;
  • that you are above the age of majority where you reside and you are able to enter binding contracts; and
  • that you are a legal resident of the United States. 

If you do not accept and agree to the following terms and conditions (“Terms”), you must not participate in the Program.

1. Membership Eligibility and Account Creation

Membership to the Program (“Membership”) is limited to individual consumers only acting for personal, family or household reasons.  Persons acting for commercial reasons, including distributors and resellers, are not permitted to participate.  You must be age 16 years or older and a legal resident of the United States to be eligible for Membership. Eligible minors must obtain their parent or legal guardian's consent prior to participation.

To participate in the Program, you must create an account (“Account”). To create an account, visit https://us.innisfree.com/pages/rewards (“Rewards Page”) and follow the onscreen instructions, which may require you to provide your name and contact information.

There is a limit of one (1) Account per person. Anyone found attempting to use multiple/different identities, email addresses, accounts, registrations, or logins, or otherwise attempting to obtain more than one (1) Account may be disqualified from the Program, resulting in cancellation of Accounts and voiding of corresponding Points in our sole discretion, subject to applicable law.

By creating an Account, you agree that you will provide complete and accurate information about yourself and to update such information if it changes. In the event that you do not provide or update such information, or if we have reasonable grounds to suspect that you have not provided or updated such information, we shall have the right, in our sole and absolute discretion, to disable your Account and prevent you from participating in the Program.

You agree to be responsible for: (a) the accuracy of all information that you provide to us; (b) maintaining the confidentiality and security of any passwords or other account identifiers that you choose or that are otherwise assigned to you; and (c) all activities that occur under such password(s) or Account.

It is your responsibility to keep your username and any password that you register or that is provided to you confidential and secure. In the event that your username or password is used without your consent or that you discover any other breach of security, you agree to promptly notify us using the information provided below. We are not responsible for your failure to comply with this clause, or for any delay in shutting down your Account after you have reported a breach of security to us. You are solely responsible for any and all activities which occur under your Account.

All registrations are subject to verification at any time and for any reason. We reserve the right, in our sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to us, including, without limitation, government issued photo identification), for the purposes of verifying your eligibility to participate in the Program and/or for any other reason we deem necessary, in our sole and absolute discretion, for the purposes of administering the Program in accordance with these Terms. Failure to provide such proof to our satisfaction in a timely manner may result in the cancellation of your Account and subject to the applicable law, in such a case any Points associated with your Account may be forfeited.

2. Membership Tiers and Benefits

The rate at which you earn Points and other benefits in the Program is determined by your membership tier (“Tier”). Your Tier is determined based on the total pre-tax value of your purchase of innisfree products in the United States in a 12-month period.

You will become a “Seed” Tier member upon creating an Account.  Members who spend $100 or more within the last 12-month period will be upgraded automatically to the “Sprout” Tier.  Members who spend $200 or more within the last 12-month period will be upgraded automatically to the “Green Tea VIP” Tier on the day after the qualifier is satisfied.  Membership status in the “Sprout” and “Green Tea VIP” Tiers will be valid for a 12-month period beginning one (1) day after the date that the applicable minimum spend threshold is met.  After that, annual requalification is required to maintain membership status in the “Sprout” or “Green Tea VIP” Tiers (as applicable).

The Tiers and associated benefits are as follows:

Tier:
Seed
Sprout
Green Tea VIP
Required Pre-tax Spend Per Year
  Free to join
   $0 - $99
$100-$199
 $200+
Points earned per $1 Eligible Purchase
3
5
7
Welcome Gift(1)
x
x
x
Birthday Discount(2)
10% Off
15% Off
 20% Off
Green Tea VIP Gift(3)
 
x
Tier Entry Reward(4)
 250 Points  500 Points

Access to New Product Launches(5)

x x

Access to Exclusive Events and Offers(6)

 

 

 x  

 

(1) All members will receive a Welcome Gift for their first purchase at innisfree after creating an Account.
(2) All members will receive a Birthday Discount of 10%, 15%, or 20% off (depending on Tier) any single purchase made within their birthday month. To redeem, members must apply the promotional code (sent via email or added to the Account under the “Rewards History” section) in cart prior to checkout.  Limit 1 per customer.  Discounts cannot be combined.
(3) Green Tea VIP members will receive a Green Tea VIP Gift with any purchase of $40+.   
(4) Members will receive Points once they become eligible to upgrade to a higher Tier.
(5) Sprout and Green Tea VIP members will receive early access to new product launches.
(6) Green Tea VIP members will have access to exclusive events and offers, such as early access to certain promotions.

3. Earning and Redeeming Membership Points

Members are able to earn points in the Program (“Points”) based on their purchase of innisfree products through our website at https://us.innisfree.com.

Members can also earn points by completing the following activities through the Rewards Page:

Activity

Points 

Create an Account

Sign up for the inni-friend Rewards program.

 200 points

Make 3 purchases of $50 or more

For every third transaction of $50 or more, excluding all taxes, shipping, discounts, or refunds.

100 points

Follow us on Instagram

Does not apply if completed directly through your social media account.

50 points

Follow us on TikTok

Does not apply if completed directly through your social media account.

50 points

Write a Product Review

Must write a review through post-purchase review email to be eligible to receive points.

50 points

Read our Blog

Visit our inniversity blog page and read our content.

15 points

Refer a Friend

Give your friend $10 off their first purchase of $50+ and, after your friend completes their first purchase, get 1000 points for each successful referral.

1000 points

 

Points are awarded at a rate based on your Tier, as described in Section 2 above.  Seed members earn 3x the total purchase amount. (e.g. Spend $100 and earn 300 points).  Sprout members earn 5x the total purchase amount (e.g. Spend $100 and earn 500 points). Green Tea VIP members earn 7x the total purchase amount (e.g. Spend $100 and earn 700 points).

You may view your current Point balance, as well as any activity on your Account, by logging into your Account.

Points may be redeemed for discounts or other promotional goods through our website at https://us.innisfree.com only.

  • Redeeming Points for Discounts: For every 100 Points accumulated, you may redeem them for $1 off your purchase. Points are non-transferable, have no cash value, and are not redeemable for cash or cash equivalent.  Points may not be redeemed for recurring subscriptions, such as Sheet Mask Club purchases.
  • Redeeming Points for Promotional Goods: You may redeem Points for certain promotional goods listed in the Rewards Page.

All Points redemptions require a purchase. To earn or redeem Points online, please sign into your Account prior to completing your transaction.

4. Points May Expire Due to Account Inactivity

If your Account neither earns Points nor redeems Points for Rewards for a period of one (1) year, we reserve the right to cause your Points to expire, in which case they will be null and void.

5. Promotional Offers

At any point and from time to time, we may issue special promotions that alter the rate at which Points are earned or redeemed, such as Point multipliers, bonus Points, or other promotional offers on certain products, services, days, or portions of any day, that change the thresholds at which Points may be redeemed or that award additional Points to a particular member, based on the purchase of a particular product. We may make such promotional offers to all Program members, or any subset of them, in our sole and absolute discretion. We may communicate issuance of these promotional offers via our website, social media accounts, e-mail communication, and/or other means available to us. These Terms shall apply to such promotional offers, along with any additional terms and conditions that accompany the offer, unless you are notified otherwise. 

6. Restrictions on Points

Points and your participation in the Program are subject to the following limitations:

a) Points cannot be transferred to or from one member to another or from one Account to another. Points may not be sold, bartered, or otherwise exchanged between members.
b) We may invalidate any Points and remove them from the associated Account if it determines that such Points were improperly credited to such Account, obtained fraudulently, or otherwise obtained not in keeping with the letter and spirit of these Terms. We reserve the right to correct any Points balance (by either adding or removing Points), if we determine in our sole and absolute discretion that an error has occurred.   
c) Points do not constitute property, do not entitle a member to any vested right or interest, and have no cash value. Points are not redeemable for cash, transferable or assignable for any reason.
d) Points are null and void and will be rejected, and removed from the associated Account, if not obtained in accordance with the letter and spirit of these Terms. No Point receipt or redemption will be valid if such receipt or redemption is associated with any Point deemed void for any reason, including without limitation, if: (i) the Point is not verified or recognized as being validly issued by us; (ii) the Point or the Receipt used to earn the Point is determined to have been previously entered and used; (iii) the Point was obtained in a manner we deem to be fraudulent or otherwise invalid; or (iv) the Point is otherwise void.
e) Our decisions with respect to all aspects of the Program are final and binding on all members without right of appeal, including, without limitation, any decisions regarding the eligibility/disqualification of members and/or Point earning or redemption.    
f) Any abuse or attempted abuse by a member of the Program’s privileges, or the letter and spirit of these Terms, any failure by a member to follow these Terms, or any misrepresentation by a member may subject the member to expulsion from the Program, including as permitted by applicable law, forfeiture of all Points. Without limiting the foregoing, any purchases which are returned or otherwise cancelled will not qualify for the purposes of the Program and any Points awarded in respect of such purchases will be void and removed from the applicable Account at our discretion. 

 

7. Changes to Terms

We reserve the right to amend or modify these terms, in whole and in part, at any time and from time to time. Where permitted by applicable law, this may include without limitation, changes to the requirements to participate in the Program, changes to the rate at which Points are earned, changes to the Tiers, changes to the rewards and benefits available, and changes to the redemption rate of Points.